Privacy Policy

Introduction

The La Ziza Group LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website at thelazizagroup.com (our "Website") and tell you about your privacy rights and how the law protects you.

As a digital consulting agency specializing in UI/UX design, process automation, and workflow optimization, we collect and process personal data to provide our services efficiently and effectively.

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, company name, and job title.
• Contact Data includes email address, telephone numbers, and business address.
• Client Information includes project requirements, feedback, business goals, and other information you provide for consulting purposes.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data includes information about how you use our Website, services, and digital products we develop for you.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

For consulting projects, we may collect additional information specific to your business needs and workflows to provide optimal solutions.

How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms, during consultation meetings, through project collaboration tools, or by corresponding with us by post, phone, email or otherwise.
• Project collaboration. When working on consulting projects, we gather information through discovery sessions, workflow analysis, and ongoing client communications.
• Automated technologies or interactions. As you interact with our Website and digital products we develop, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, including analytics providers, advertising networks, and search information providers.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the consulting contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have given consent.

Purposes for which we will use your personal data:

• To register you as a new client
• To provide consulting services and deliver projects
• To analyze your business workflows and suggest optimizations
• To design and develop custom digital solutions
• To conduct user research and testing for your products
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To request feedback on our services
• To administer and protect our business and this Website
• To deliver relevant website content and case studies to you
• To use data analytics to improve our Website, services, marketing, and client relationships
• To make suggestions about new services or improvements that may benefit your business

Data Retention and Security

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For client projects, we typically retain data for the duration of our engagement plus a reasonable period afterward for reference and support.

We have implemented appropriate security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. Our security measures include encrypted data storage, access controls, secure development practices, and regular security reviews.

We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to confidentiality obligations.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where legally required.

Third-Party Service Providers

We may share your data with third parties who provide services to us or who work with us to provide services to you. These may include:

• Cloud service providers who host our applications and data
• Project management and collaboration tool providers
• Analytics and search engine providers who assist us with Website improvement
• Professional advisers including lawyers, bankers, auditors, and insurers
• Regulators and other authorities who require reporting of processing activities in certain circumstances

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your Legal Rights

Under applicable data protection laws, you have rights regarding your personal data, including:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of incomplete or inaccurate personal data.
• Right to Erasure: Request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Request restriction of processing your personal data.
• Right to Data Portability: Request transfer of your personal data to you or a third party.
• Right to Object: Object to processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at privacy@thelazizagroup.com. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and improve user experience. Cookies are small text files that our Website places on your computer to enable certain functions and reporting.

Our cookies may include:

• Essential cookies: Necessary for the Website to function properly.
• Analytics cookies: Help us understand how visitors interact with our Website.
• Preference cookies: Enable the Website to remember your preferences.
• Marketing cookies: Track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

International Transfers

We may transfer your personal data to countries outside your jurisdiction for processing. If we do, we ensure suitable safeguards are in place to protect your data, such as standard contractual clauses approved by the appropriate regulatory bodies.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes we make to our privacy policy in the future will be posted on this page with an updated revision date.

We will notify you of any significant changes to this policy and may also notify you in other ways from time to time about the processing of your personal information.

Please check back frequently to see any updates or changes to our privacy policy.